Scenario 1: Last night an old friend of mine and her boyfriend arrived from Dallas to stay with me for a couple days while they deal with some personal business. I picked them up and took them home and we caught up for a bit. I started getting a bit hungry because I've been on the Atkins Diet and so I wanted to see what their plans for dinner were. They didn't have any nor did they have any money on them until tomorrow so I bought them Jack in the Box while I took some take out from a Sushi restaurant. My order alone was $20 and I specified to the girl that I wanted seaweed wrapped smoked salmon, sour cream and cucumber. When we were at home and get ready to watch UNREST I realized they had put white rice in it, which is against my diet but given I'd spent $20 on a meal I decided to eat it as it was. I don't understand what was so wrong about that?
Scenario 2: Yesterday I was at my boyfriend's place and he had just arrived from the grocery store. He started telling me about how rude the cashier was and that he had attempted to use a coupon supplied by the store and she just said it wouldn't scan. As he was leaving she started moving the revolving bag holder for the next customer while he was still trying to get his bags from the guard. (This bitch is lucky I wasn't there cause I would of read the hooker like a book)
Scenario 3: My friend staying with me went to the hospital she gets treatments here in Houston for cancer and while there was trying to get a certain task done. The receptionist some bitchy fag was rude and short (when it came to his talking). He made her do all this extra running around when he could of just made a phone call and when she arrived where she was trying to reach she was told he had called. I told her to go back and read that motherfucker. He's an employee of an establishment that treats sick people who have cancer and he's got to talk to them this way like they need something else to add to their plate? She said she was.
In all I know we all have our bad days. I know I do but when a customer comes in I try to be as courteous as I can be (of course I'm in management now) and of course if its someone I like I enjoy it more. Where has customer service gone these days?
Monday, March 17, 2008
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